Healthcare sector uses the technology in the form of various equipment while treating the patients, maintaining case sheets and preparing medical bills.
Merge, one of such healthcare devices manufactured by IBM crashed suddenly because of anti-virus scan when it has been used in a critical condition.
Doctors use Merge Hemo unit to monitor the patients in heart catheterization. Suddenly, in the middle of the operation, the device lost its communication with the main PC with which it runs Merge’s software.
Doctors immediately noticed the incident and rebooted the host computer. Luckily the five mins downtime didn’t lead to any dangerous consequences.
Last year the health care sector faced a high amount of ransomware attacks which demanded huge amounts to decrypt the crucial data. In this context, malware scanning became mandatory in the healthcare industry. But the system administrators have to schedule the scan routines according to the critical operation timings. Otherwise, similar incidents may happen.