In January 2016, when I first used Reliance Jio SIM as a family member to one of the Reliance Area Manager, I didn’t imagine such a demand for the service.
Reliance Jio is the current trend. Everybody keeps trying to get the SIM. Unlimited calls, unlimited data benefit, and the apps access are the main attracting points for the mobile phone users.
Now Reliance Jio is in the test run with the name “preview offer”. Soon it is going to launch commercially. Once it happens, the customer base will increase drastically. Keeping this in mind, Reliance Jio is seriously focusing on the customer support department also.
There are two types of customer support Reliance Jio offers now. One for Reliance Jio mobile services. Similar to Airtel, Idea, Vodafone a toll-free number is sufficient to meet all the complaints related to the mobile services. For the new mobile connections existing Reliance Digital, Reliance Digital Mini Stores can provide the support for the new customers.
Reliance providing another dedicated service centers list for the Reliance own mobile brand, Reliance LYF phone hardware problems.
Below are the details of the both the services available on Reliance Jio right now:
Reliance Jio Customer care number: 199 (works only from Jio SIM)
Customer care support Toll-free number 1800-88-99999 (Supports any mobile number works in between 10.30 AM to 6 PM)
To Tele-verify Reliance Jio New SIM – 1977
You can approach Reliance Jio on Twitter for your complaints. Twitter ID is: @JioCare
To find out the nearest Reliance Jio service center to repair your Reliance LYF phone, open the link for LYF service center locator.