Amazon India updated Refund policy – you can’t return purchased electronic items. Yeah.. now the electronic items you purchased from Amazon are not eligible for refunds. It may disappoint those who frequently refund the purchased items. There are primarily two types of items available on Amazon. One is Amazon fulfilled and the second one is Seller-fulfilled.
Amazon upgraded the return policy for Amazon fulfilled electronic items such as Mobile phones, laptops, tablets, desktops, camera, monitors and camera lenses. As per the new return policy, you can’t return any electronic item from the above categories if you purchased directly from the Amazon. You are only eligible for replacement of the sold item if it is defective or physically damaged.
If you purchased from third party seller, it is the seller choice to offer refunds or only replacements.
In recent days, online shoppers across the country developed a habit of returning purchased items without any proper reason. It became unhealthy for the e-commerce business and hurt the entire e-commerce business model. Keeping this in mind and considering other aspects Amazon took the latest decision to deny returns.
The new policy already came into action. If you purchased any laptop, mobile, tablet, desktop, camera, lens or any electronic item from the Amazon after May 11, 2016, you can’t return the same on any grounds. You are only eligible for the replacement if the product is defective or damaged in the transportation.
