Computer Era

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TRAI Imposes Fine on Telcos for Blocking Reliance JIO Calls

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The fight among telecom operators of India has gone out of bounds. The competition has gone that far that they even started blocking calls from each other’s numbers thereby misleading the customers about the Quality of Service. Telecom Regulatory Authority of India (TRAI) that controls all the telecom businesses in India have slashed a lash against the top 3 telecom operators with Rs.3050 crore fine for blocking Reliance JIO calls in an anti-business practice.

Telecom operators literally wanted to play with the customers by imposing unnecessary implications that fetch them more money in the name of business. It is well know to us when these operators (including Reliance) started charging for separate internet services with the data plans. Later when the net neutrality in India had taken pace to end this unfair business model.

The whole country fought against net neutrality collectively and sent signed petitions to TRAI India. Later you know what happened to net neutrality in the country. It is not just the duty of the telecommunications regulatory authority but also the duty of the people and customers to fight against the unfair sipping of money in the name of less validity and restricted plans.

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Why TRAI imposed Rs.3050 crore on Airtel, Idea and Vodafone? What we can can do?

We all know that Reliance JIO Infocomm Ltd. was introduced with a revolutionary plans for unbelievable prices. Reliance JIO 4G plans are much better than any other telecom operator can offer. This increased the JIO stock over night and the stocks of all other telecom operators including the top telco India like Airtel, Idea and Vodafone has come down straight from the heights to the hell grounds.

The business model of Reliance 4G in India is different and it would take years to totally into JIO’s model for other operators. The telcos like Airtel, Idea and Vodafone had not expected this black hole right under the skin of JIO until announced. Then the Airtel, Vodafone revise rates of the their services and took down the prices of the plans in a week. Idea seemed like had nothing backed up to save itself from the pricing storm but lately introduced the cut offs.

To tackle the Reliance JIO Plans strategy, instead of improving their services and rates, telco India have started to block incoming calls from it. This has led to false consideration that the JIO is a bad service as offered for free during the first 3 months. Many techies and experts have been warning on this issue and customers are just unhappy to see Reliance 4G LTE service being un-useful.  This is an unfair business scheme which is observed by the TRAI and warned telecos about it. This anti-business practice had caused interruption in the mobile services and TRAI India has taken this issue seriously this time. So, for the first time in the history, Telecom Regulatory Authority of India has imposed a huge amount in each telco India operators as a compensation to the service interruption to the customers. This is the reason why TRAI imposed Rs.3050 crore on Airtel, Vodafone and Idea.

If you are aware of the Airtel, Vodafone pricing war that started initially but slowed down lately. There could be a mutual agreement between these telcom operators to pull down JIO from that hype. If you even observe precisely, the Airtel by-products, Airtel Red is also a bigger failure than the JIO Mobile. The Airtel vs Vodafone war had some unsaid treaties in the background which led to the availability of the cheaper Airtel prepaid top up. This cheaper Airtel top up have changed the face of those old switch to Airtel campaigns. To be precise, Reliance 4G plans have caused a disruption in the telecoms in India starting from Airtel.

As a customer, you can contact TRAI and explain in detail about the mal-practices in their services. I recommend you to go through the regulations before doing so as you would also need some serious knowledge about TRAI and its operations. Just like the net neutrality in India, we could also ask for quality of service (QoS) from the operators that we are getting service.

Don’t get mislead by hoaxes. Think a while before taking action. Reliance JIO will no give trouble in connecting calls as I hope.

Official App from TRAI for checking your device’s internet speed

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Now the Telecom Regulator authority of India has launched an official application for Android and iOS devices to speed test the internet. The official speed test app from TRAI is MySpeed. This app measures the download and upload speed of both the cellular and Wi-Fi internet connections.

This app allows the users to send in their speed test results to the regulatory body which in back will be helpful for it to check the quality services offered by the telecom service providers. In the past TRAI received many complaints from the mobile internet users complaining about the slow internet speed by service providers.

MySpeed app from TRAI is fairly very simple to use and has a very clean and neat interface. You can download the app for free from Google Playstore or Appstore as of now and when you open the app it will automatically detect the connection of your device whether it is on Wi-Fi or a 2G connection or a 3G connection. In the same page there will be a begin test button which the users can press if they wish to and there will be a log of all the previous test performed and after showing the test there will be a button send to TRAI that you can choose if you wish to send the same result to TRAI or you can even send the result in a later time as well. This app surely be very much helpful for the users by allowing them to send in their speed test results directly to TRAI and thus allowing it to assess the services and keep a check on the services being offered by the service providers.

Now you can send Speed test results to TRAI to complain on Telecom companies

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Are you getting dead slow 3G speeds? Complaining to the customer care people doesn’t work most of the times. There are a lot of issues associated with poor network speeds.

Keeping the problems of the 3G users in the mind, TRAI (Telecom Regulatory Authority of India) released one dedicated app to measure 3G, 4G speeds of our network. The Android app named “MySpeed (TRAI)” is right now available through “Mobile Sewa App Store.” maintained by the Govt. Of India.

The Mobile Sewa App Store and the “My Speed” Android app is officially launching on 5th July 2016. Once you have installed the app on your phone, it will measure the present download, and upload speeds of your 3G/4G network along with the signal quality and send those details directly to the TRAI.

The application just only transmits the download and upload speeds only; it doesn’t send any personal information to the TRAI, so no need to worry about the privacy.

You already know the fact that the Ministry of Telecommunications and TRAI was jointly working hard to improve telecom infrastructure and call quality since few months. The latest move itself helps to the end user to get better mobile data speeds. People already using “Speed Test” Android app to measure data speeds, but it only displays the stats for yourself only, it can’t send stats to the TRAI.

Download the MySpeed (TRAI) app Here