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troubleshoot

Remotely Troubleshoot A Friend’s Windows PC Without Any Software

September 5, 2020 by Satyapriya


If you ever found out that your friend or your near and dear family members are deeply in need of some technical advice, you make many attempts to help them in resolving their problem and for giving them that technical assistance you must have tried a lot of options like using a third party software, assisting them over the phone call, assisting them over a video call. But have you ever thought there is a very simple and easy way using which you can technically assist your dear family or friends in the process to troubleshoot their device and that too without having to install any kind of software and tools? Yes, you read it right. Check out the process below

Steps To Troubleshoot Windows 10 PC Without Any Software

  • Quick Assist is an application available as an inbuilt feature in Windows 10 This app helps in creating a virtual or network connection between the two devices and both the devices must be running on Windows 10 only
  • You can the Quick Assist app under Windows Accessories in the Start menu. When you find it, just launch it
  • Now in the pop up that appears, just check the option ‘give assistance’and then you will get a unique code displayed on your screen which will expire in a few minutes
  • You need to note that code and send it to your friend or family member on the other side
  • When the person on the other side provide this unique code in his/her app, then the connection between the two devices will be created

This will allow the user on one side to remotely operate the computer of the person on the other side. Thus you can Troubleshoot in Windows 10 using these really simple to follow steps.

Enjoy the fee you will be getting in assisting someone you care for even when you are away from them.

Filed Under: Featured, How to Guides Tagged With: Quick Assist, troubleshoot, Windows 10

3 Free Tools to Troubleshoot any problem in Windows

May 1, 2016 by computerera

PC users come across various issues such as connectivity problems, PC slowdown, virus infections, etc., frequently. Troubleshooting Windows computer is not an art, and just you need to have the sufficient knowledge on the issue and its countermeasures.

Here I will explain, various tools to troubleshoot your Windows computer without the help of hardware technicians.

Update Device drivers

device drivers

In my personal experience, I faced thousands of people who don’t have an idea on device drivers on any operating system. Device drivers play a crucial role as a communication bridge in between the hardware and the operating system.

Outdated or the poorly written device drivers lead to serious PC problems such as the blue screen of death. So time to time, check the hardware manufacturer’s website for the latest drivers for your hardware devices like display card, soundcard, printers, LAN card, etc., and update them by downloading the exact version intended for your model.

If you’re not sure where to search for the device drivers, “Driver Booster” is an excellent software which helps you in this regard.

While installing this software, untick other unnecessary applications which come bundled with this setup file. Otherwise, driver booster will install other unnecessary toolbars which will hijack the default search engine.

This software provides two tabs named outdated and up-to-date. The outdated tab contains a list of all the outdated device drivers exists on your computer. You can update each device driver by clicking the update button available in front of its name. On the other hand “up to date,” Tab lists all the device drivers which are in perfect condition.

Fix Win 10

fix windows

Sometimes, file corruption in the Windows operating system becomes the main reason for Windows malfunction. We can resolve the issue by replacing the corrupted files. In this context “Fix Win 10” analyses the core system files, and provides us the option to fix them instantly.

Before using this, it’s better idea to create a restore point of the current working condition. This application provides another section with the name “Troubleshooters”. I hope you already know the fact that Windows has inbuilt troubleshooter modules for various issues. Troubleshooters section in the Fix Win 10 program provides easy access to those modules.

Ultimate Windows Tweaker

tweak

This application doesn’t provide any direct troubleshooting options. Instead, it offers various functions to enable and disable certain Windows features. You can enable or disable all the available features in Windows Operating system at one place.

Here also it is a wise idea to create a restore point before making any change, otherwise, sometimes you may end with unwanted results.

Filed Under: How to Guides Tagged With: antivirus, computer, computer virus, desktop, laptop, malware, pc speedup, troubleshoot, virus, windows

Don’t Worry, Here is the solution to stop Spam on Facebook

April 22, 2016 by computerera

facebook spam

Since a couple of days I’ve noticed panic environment around all the Facebook users. People posting disclaimer notices mentioned that “they don’t have any direct connection with the adult video spam circulating through personal messages.

Earlier on every occurrence when the spam triggered, I made a number of detailed posts about the procedure to stop spam and provided guidelines through various TV channels also. But still people are becoming victims for such type of spams.

How Facebook Spam Circulate..

Spam creators target human weakness to circulate spam virally. Adult content, exciting thumbnails are the main strategy they follow. They just create a plugin with Java script which grabs our Friend list. This is enough to make vast damage in social media.

First you will come across a spam thumbnail which offers Nude or porn content to watch. Without any second thought, you follow that link. It will redirect to an external site, where you have requested to download a free plugin to watch that adult content. As you are already in a hurry to watch that at any cost, you don’t think about security concerns behind this move.

You finally install that plugin and waiting to watch the adult content. But in return one error message disappoints you without giving any clue about what happened behind.

What happened behind that?

Still, you are in a thought that you are not able to watch that porn video. But a lot of damage already finished without your notice. That plugin collects your Facebook friend list and sends “porn thumbnail” messages to all of your friends with random file numbers. Now they are the targets for the spam. Some type of spam makes timeline posts on your walls by adding tags to your friends. This is also nasty thing.

What to do?

Simple solution here.

1. If you got spam personal video from others:

You no need to worry, simply ignore it. Don’t click it, don’t tempt to open it. If somebody tagged you in spam timeline post’s, try to remove the tag or keep silent, no need to worry.

2. If you already clicked and infected your system..

Follow the below video to clean your infected system.

Please share this article to educate other Facebook users who are becoming victims for spam links.

Filed Under: How to Guides Tagged With: faceboo, spam, troubleshoot, virus

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