Computer Era

Troubleshooting

Some of the best tools for troubleshooting network issues

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Network issues are such a bad thing that they make us feel so annoyed and helpless at the same time. If the internet is available, then you can solve problems and troubleshoot various issues, may it be a minor hardware problem, or software problem or something minor, but what can we do if the problem is with the network itself, we cannot do anything, it becomes almost impossible to think anymore. Just kidding!!

But these days we have become so much dependent on the internet that we search for everything on the internet.

Speedtest:
If you haven’t completely lost your network connection, but have been experiencing some ups and downs in the network, then you should try testing your network speed in the Speedtest by Oakla which is a very popular for performing network test and checking the speed of the network.

Wireshark:
This is one of the most used network analysis tools.  It shows you each and every bit of traffic to your network, and that’s why you need to filter to see only what you need.

You can select a wired or wireless network connection and then the Wireshark will show you a live list of connections of all the network traffic on your machine. Click on a certain packet to view in detail.

NetCrunch Tools:
It is a tool that can take multiple roles for you and helps you in troubleshooting the network. You can register in it with your Facebook, Google or Microsoft account and then you will see a home page with three options before you. It has about twelve useful tools, of course, everyone one of them may not be useful for you, but they are a good package.

Microsoft Message Analyzer:
This is an official tool from Microsoft. It is packed with a ton of options which is quite overwhelming for the users. But if you take some time in understanding it, then you might feel it as a very useful tool for your network.

Make troubleshooting fun with this kind of tools.

Remotely troubleshooting a friend’s Windows PC without any software

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If you ever found out that your friend or your near and dear family members are deeply in need of some technical advice, you make many attempts to help them in resolving their problem and for giving them that technical assistance you must have tried a lot of options like using a third party software, assisting them over the phone call, assisting them over a video call. But have you ever thought there is a very simple and easy way using which you can technically assist your dear family or friends in troubleshooting their device and that too without having to install any kind of software and tools? Yes, you read it right. Check out the process below

  • Quick Assist is an application available as an inbuilt feature in Windows 10 This app helps in creating a virtual or network connection between the two devices and both the devices must be running on Windows 10 only
  • You can the Quick Assist app under Windows Accessories in the Start menu. When you find it, just launch it
  • Now in the pop up that appears, just check the option ‘give assistance’and then you will get a unique code displayed on your screen which will expire in a few minutes
  • You need to note that code and send it to your friend or family member on the other side
  • When the person on the other side provide this unique code in his/her app, then the connection between the two devices will be created

This will allow the user on one side to remotely operate the computer of the person on the other side. Troubleshooting in Windows 10 can thus be a simple task.

Useful websites for troubleshooting computer problems

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Technology has come a really long way since the past few years, but there are still possibilities for the wrong things to happen. And ComputerEra always wishes to stay by your side and help you in resolving many of your issues, we have been providing you a lot more issues and solutions to them. But we may not cover all the issues that you have faced or might be facing.

In case you have ever stuck in a situation where you need some help in troubleshooting your computer. The websites listed below will help you a lot, so don’t ever miss trying them

Bleeping Computer Forums:

It is not just a tech support website, it also publishes plenty of tech news articles. The Forums section of this website offers you some support and needed advice, guidances from the tech geeks. The Forum helps the users in solving many of their hardware, security and software issues with their Windows and Mac devices. Bleeping Computer Forums also have different support sections for mobile devices, Linux, and gaming.

Computer Hope Forums:

This website the Computer Hope Forums has been in the upfront for many years in the field of tech troubleshooting. But where as the forums are very much Windows centric, but will be very much useful for the Windows users. This website also holds a very nice FAQ section.

Reddit:  

Reddit needs no introduction at all among the internet users. Users can find subreddit for every device, manufacturer or an app that you can think of which can help you in getting your problem solved.