The fight among telecom operators of India has gone out of bounds. The competition has gone that far that they even started blocking calls from each other’s numbers thereby misleading the customers about the Quality of Service. Telecom Regulatory Authority of India (TRAI) that controls all the telecom businesses in India have slashed a lash against the top 3 telecom operators with Rs.3050 crore fine for blocking Reliance JIO calls in an anti-business practice.
Telecom operators literally wanted to play with the customers by imposing unnecessary implications that fetch them more money in the name of business. It is well know to us when these operators (including Reliance) started charging for separate internet services with the data plans. Later when the net neutrality in India had taken pace to end this unfair business model.
The whole country fought against net neutrality collectively and sent signed petitions to TRAI India. Later you know what happened to net neutrality in the country. It is not just the duty of the telecommunications regulatory authority but also the duty of the people and customers to fight against the unfair sipping of money in the name of less validity and restricted plans.
Why TRAI imposed Rs.3050 crore on Airtel, Idea and Vodafone? What we can can do?
We all know that Reliance JIO Infocomm Ltd. was introduced with a revolutionary plans for unbelievable prices. Reliance JIO 4G plans are much better than any other telecom operator can offer. This increased the JIO stock over night and the stocks of all other telecom operators including the top telco India like Airtel, Idea and Vodafone has come down straight from the heights to the hell grounds.
The business model of Reliance 4G in India is different and it would take years to totally into JIO’s model for other operators. The telcos like Airtel, Idea and Vodafone had not expected this black hole right under the skin of JIO until announced. Then the Airtel, Vodafone revise rates of the their services and took down the prices of the plans in a week. Idea seemed like had nothing backed up to save itself from the pricing storm but lately introduced the cut offs.
To tackle the Reliance JIO Plans strategy, instead of improving their services and rates, telco India have started to block incoming calls from it. This has led to false consideration that the JIO is a bad service as offered for free during the first 3 months. Many techies and experts have been warning on this issue and customers are just unhappy to see Reliance 4G LTE service being un-useful. This is an unfair business scheme which is observed by the TRAI and warned telecos about it. This anti-business practice had caused interruption in the mobile services and TRAI India has taken this issue seriously this time. So, for the first time in the history, Telecom Regulatory Authority of India has imposed a huge amount in each telco India operators as a compensation to the service interruption to the customers. This is the reason why TRAI imposed Rs.3050 crore on Airtel, Vodafone and Idea.
If you are aware of the Airtel, Vodafone pricing war that started initially but slowed down lately. There could be a mutual agreement between these telcom operators to pull down JIO from that hype. If you even observe precisely, the Airtel by-products, Airtel Red is also a bigger failure than the JIO Mobile. The Airtel vs Vodafone war had some unsaid treaties in the background which led to the availability of the cheaper Airtel prepaid top up. This cheaper Airtel top up have changed the face of those old switch to Airtel campaigns. To be precise, Reliance 4G plans have caused a disruption in the telecoms in India starting from Airtel.
As a customer, you can contact TRAI and explain in detail about the mal-practices in their services. I recommend you to go through the regulations before doing so as you would also need some serious knowledge about TRAI and its operations. Just like the net neutrality in India, we could also ask for quality of service (QoS) from the operators that we are getting service.
Don’t get mislead by hoaxes. Think a while before taking action. Reliance JIO will no give trouble in connecting calls as I hope.