Sometimes you may come across certain situations such as your WhatsApp account is banned or other issues with your WhatsApp account. At a time only WhatsApp support team can help you to restore your service.
If there is any issue with your WhatsApp account, you can approach WhatsApp support team in two ways. The most easiest method is already available in your WhatsApp application. To access the support feature in your WhatsApp mobile app, open WhatsApp on your phone.
Click the menu button, select settings from the popup menu. At the next window select “Help” from the available options. Here you can find “Contact Us” option. Once you tap the option, it asks for the brief details of your problem. You can get the problem screenshot along with description. Click the next button. Whatsapp automatically shows the frequently asked questions.
If you could find solution for your problem in the FAQ’s, you no need to send the support information to WhatsApp team. If there is no solution available there for your issue, you can select “This doesn’t answer my question” button from the bottom of the screen. Finally WhatsApp opens your default email client, by filling the WhatsApp customer support ID in the “To” field. Most of the times it also adds the system logs to evaluate the exact reason for the problem. WhatsApp sends a canned response in return to your mail.
The second method to approach WhatsApp support team is, by using their official website. You can open Contact Whatsapp webpage link in your browser. The page provides different contact details for individual and business users. You have to select the appropriate contact. Then you can submit the details about the issue with your Whatsapp account. You should remember one thing that Whatsapp doesn’t respond to every support mail. it only prioritise important mails.